Over the course of six years, we had a wonderful two-way business relationship. In one direction, I can safely say that Joe is an EXPERT at driving ROI! Joe is always hungry for new and different ideas, and brought me onsite at least once a year, sometimes more frequently, simply to share with his leadership team what CEB is hearing in the broader market. Joe encouraged his direct reports to do the same, only with a more action-oriented tone, to ensure that the entire IT organization was not merely "thinking" differently, but "doing differently/better." One of Joe's best qualities is his laser-like focus on turning good ideas into actions, quickly. In the other direction, Joe was also a powerful thought partner to CEB across the years--we profiled Joe and his team on multiple occasions for their excellence in vendor management, service management strategic/tactical decision-making, and project management, and whether or not he had a "best practice" in a given domain, we could always count on Joe to push our thinking to the betterment of the entire CEB client community. In my experience, the people who are the most fun to work with, the most powerful allies to have in business, are those who are both excellent at what they do (instilling confidence in those around them), but who are also humble enough to know that excellence is a moving target, and are constantly seeking (and inspiring their colleagues to seek) opportunities to strengthen their approach. Joe is a rare combination of these attributes, and I think he will be an asset to any firm that engages him.
Chris Mixter, Principal, IT Practice, CEB